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Refunds and exchanges are not permitted after the 14 day period. IN-STORE PURCHASESĪll goods must be returned within 14 days with your receipt, items must be in a unused/unworn condition including no unpleasant odours with the original packaging/boxes and labels attached. Note: a mobile contact number & postcode must be provided when ordering.įor Christmas gifts, we will except returns up until January 10th, 2022. We will endeavour to work with this company to have products ready for collection. If you need a delivery by a specific date, we recommend you use your Named Day delivery service/courier. These could include but are not limited to issues such as inclement weather or traffic delays.
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Liability in such cases is limited to the value of those items, which are shown to have not been received by the customer.ĭelivery windows provided by our courier companies are an estimate only and may change due to issues outside of our control. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed carrier. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within 3 working days of receipt.
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In instances where payment has already been made, (Post Orders with a cheque), an alternative or refund in full for the item(s) concerned will be given. Anytime after 30 days, Outstanding orders / items can be cancelled. In the event that we are unable to supply your goods within thirty days, we will inform you immediately and advise you of the expected delivery date. All delivery charges are subject to change without prior notice.Įvery effort is made to ensure that delivery is made within the estimated time scales and a maximum of thirty days. Charges for the different delivery services can be obtained from our Delivery information list and are also listed within the current main catalogue. Items ordered online will be delivered as soon as possible in accordance with the requested delivery service. Please be advised that we will hold your order for a maximum of 7 days, after which time your order will be returned to stock.
If you are unable to collect your order for any reason, please phone the store at +353 91 761841 Please bring a printout of your order summary, or email confirmation as proof of purchase. If you cannot collect the item you purchased, it can be sent by courier to you for a small delivery charge of €5.95.ĭon't forget to to take your order reference and details to store to collect your order. If you would like to reserve an item instore, the click and collect option is for you.
You will usually be able to collect from the shop from 1-3 working days.
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This is a free service available in ROI and is available between the hours of 9am and 6pm Monday - Saturday and 12pm-5pm on Sundays. WHAT IS CLICK AND COLLECT?Ĭlick and Collect with Outback Jacks enables you to shop in a way that suits you. When you order online at have a choice of having your order delivered to you at home or work, or you can collect it instore at Outback Jacks, Ballybane, Galway. This cost is €50Ĭlick and Collect allows you to shop and suit your personal schedule.
Whist deliveries should arrive in time, we cannot guarantee delivery before Christmas Day as it's possible there will be postal delay at this time of year. IRELAND & NORTHERN IRELAND Christmas Deliveryįor IE orders: Our last date for Christmas despatch is 21st December.